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Refund and Returns Policy

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Overview

Last Updated: September 28, 2026

Thank you for supporting Project TCG. Please review our refund policy carefully before purchasing any vendor table, admission ticket, or tournament reservation.

All Sales Are Final

All purchases made through Project TCG are non-refundable, including:

  • Vendor Tables
  • Collector / Admission Tickets
  • VIP / Early Bird Tickets
  • Tournament Spot Reservations
  • Other event-related reservations or registrations

Refunds will only be issued if the event is officially canceled by Project TCG.

If an event proceeds as scheduled, no refunds will be provided because a customer or vendor is unable to attend.

Vendor Tables

All vendor table purchases are final and non-refundable unless the event is officially canceled by Project TCG.

Refunds will not be issued due to:

  • Personal schedule changes
  • Travel difficulties or long-distance travel
  • Traffic or transportation delays
  • Flight, train, bus, or other transportation disruptions
  • Weather concerns
  • Snow, rain, storms, or other seasonal weather conditions
  • Failure to arrive or set up on time
  • Changes in personal circumstances

Please consider your travel distance carefully before purchasing a vendor table.

If you need to travel approximately 2–3 hours or more to attend one of our events, especially during the winter season, we strongly recommend considering the possibility of severe weather and transportation disruptions before booking.

If the event is still taking place as scheduled, the vendor table remains non-refundable regardless of weather or travel conditions.

Collector / Admission Tickets

All collector, general admission, VIP, and Early Bird tickets are non-refundable.

If you are unable to attend after purchasing your ticket, no refund will be issued as long as the event takes place as scheduled.

Tickets are only eligible for a refund if the event is officially canceled by Project TCG.

Tournament Reservations

Tournament spot reservations and entry fees are non-refundable.

Refunds will not be issued for:

  • No-shows
  • Late arrival
  • Schedule conflicts
  • Personal emergencies
  • Transportation issues
  • Weather-related travel issues
  • Failure to meet tournament requirements

If Project TCG officially cancels the tournament, affected reservations will be eligible for a refund.

Weather Policy

Project TCG events may continue during rain, snow, cold weather, or other adverse weather conditions.

Weather conditions alone do not qualify a purchase for a refund if the event is still taking place.

Customers and vendors are responsible for determining whether they are comfortable traveling to the event based on their individual circumstances and travel distance.

Event Cancellation

If Project TCG officially cancels an event, customers who purchased eligible vendor tables, tickets, or tournament reservations for that event will receive a refund.

An event is considered canceled only when Project TCG officially announces the cancellation through our website, email, or official social media channels.

Agreement to This Policy

By completing a purchase on ProjectTCG.com, you acknowledge that you have reviewed and agreed to this Refund Policy.

Please make sure you are able to attend the event before completing your purchase.

For questions regarding an order or event, please contact:

Project TCG
Email: [email protected]